It is generally the case that only members can book individual courts to play their matches. But this does not tell the whole story. For example, some members may be classed as "social' in which case court booking is probably not permitted. Or a member might have a subscription that only allows off-peak booking. Alternatively, it may be that a player is participating in an inter-club league or tournament and needs to play at the club even if they are not a member. Or there may be a "try before you buy" product that the club would like to give players before they commit to a membership.
So there are more scenarios to consider. ManageMyMatch deals with these scenarios in essentially two ways:
- Specific court access is granted on a membership category basis
- Specific court access is granted based on participation of a certain event
For the former, the membership secretary sets up the courts permitted for use (and the price to be paid for them) on each product as defined in the Products tab of Manage Clubs. A membership is just one kind of product and, in fact, court permission can be set on any kind of product. So a stand alone product could be purchased by anyone and that product could give certain court booking capabilities. The purchaser of the product would not necessarily (but could be) a member.
For the latter, the bookings manager can specify which courts are permitted for use (and the price to be paid for them) in the Events tab of Manage Clubs.
In both cases, the procedure is the same: One or more court sets must be defined to identify the courts allowed for use and against each court set a price is set. Court sets are defined in the Court sets tab of Manage courts.
It may be the case that a member (who pays, say £5 for a court normally) is also involved in a tournament where matches can be played at a reduced rate of, say £2.50. Where there is ambiguity in pricing such as this case, ManageMyMatch always charges the individual the lesser fee.
This can be taken advantage of in other ways. It may be a motivational thing to do for a club to award some-one with half price courts for a month as a reward for some achievement. This could be granted to them in the form of a stand alone product and thus, they would enjoy the lesser fee for the period given. Because a member only ever sees and pays for their portion of the court, there is no complexity should the other player in the booking still pay full price. For example, if the full price were £5 for player A, but the other player B was enjoying their reward of half priced courts then A would be charged £2.50 and B would be charged £1.25. Each will appear to be charged their fair share of the court.
Clubs have great flexibility to innovate with court pricing to motivate members and increase court utilisation.