When someone buys a membership the price is set, and possibly discounted, based on rules set on the product definition. But what if you wanted to offer a discount to someone at the discretion of the club - maybe as part of an open day event?
The only way to do this is in two stages:
- Have the new member purchase the membership at the full official price
- Refund the member for the discounted amount
You would perform the refund by clicking "Manually record member charge or refund" on the member's details page and...
- Select 'Credit'
- Select 'Subscription/Programme fee'
- Choose the product that was purchased
- Enter the refund amount
- Give the reason for the refund
The refund would then appear on their club credit balance.
If you had received the discounted amount by other means, you would have assigned the membership at the full official price. However, the above actions leave the member with credit on their account because the assumption so far is that they paid the full fee. So we must now remove the credit by making another adjustment on their credit by clicking "Manually record member charge or refund" on the member's details page and...
- Selecting 'Charge'
- Select "Transfer of funds by other means"
- Enter the discount amount
- Repeat the reason for the refund
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