Club Roles
Describes the roles and capabilities that a club should assign to individuals that best align to the way ManageMyMatch systemises the administrative functions of the club
Summary
Club Official
Project Manager
Infrastructure Support
Security manager
Communications manager
Membership support
Treasurer
- Managing residual balances for past members
- Can I bulk refund or charge members based on what membership subscription they hold?
- Member extraction of funds from their club account
- Club credit account review
- Can I easily see a monthly summary of Turnover and fees the club has paid?
- Member club credit balance management
Membership secretary
- Subscription management
- Product definition
- Managing the membership renewal process
- Processing new joiners
- Rolling monthly membership subscriptions
- How to provide maintenance staff (such as cleaners or repair engineers) with managed access to the club
Bookings manager
- Monthly light switch-on times
- Privileged booking capabilities from the booking centre
- Booking permissions & capabilities
- Can I get oversight on all booking capabilities the club has created
- Why can't a member book a certain court at a certain time?
- Can I annotate court slots in the Booking Centre views?
Events manager
- How do I prepare each month's league?
- How can I set up a ladder event?
- How do I set an event quick link on the Kiosk screen?
- What is an event?
- How do I put on an exhibition match?
- How do I define the schedule for automatic events?
Event administrator
- Event administrator role
- How do I create a new event?
- How do I change event details?
- Tell me about the work flow of events
- Can I make notes on how to organise an event for others?
- How do I set up other administrators to an event series?
Event organiser
- Managing auto enter settings for successive leagues or tournaments
- How can I schedule matches for a tournament?
- What should I do when my event is finished?
- Printing draws
- How do I get people to sign up to my event?
- Can I write up a report following an event?