To perform a refund it’s a two step process.
- You need to pay the money out the member from the club bank account
- Afterwards you must also debit the members balance within MMM to match.
To edit the members balance in MMM:
- Go to Manage Members
- Locate the member
- Click the “Transactions” tab
- Click “Adjust members credit balance” button
- Select the “Debit” option
- Choose the reason (“Transfer of funds by other means” if you are going to do a bank transfer)
- Enter the amount
- Enter a text reason perhaps explaining how the need for this arose
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