Yes. Previously you'd have to dig into your Stripe account to get reporting on credits coming into the club and the fees being applied. But there is a much easier report in MMM that summarises this on a monthly basis. Go to Manage <your club>, press Reports and choose the Fees tab.
At the top, the tab explains the fees that apply to your club. Below that there is one line item per month (going back to July 2020) giving:
- Turnover - total of funds arriving, via MMM, into the club
- Platform fee - total of MMM's fees taken from that turnover
- Member fee - total of MMM's membership fees that have accrued (if applicable)
- Referral fee (if applicable)
- Stripe (Club) and Stripe (MMM) - Stripe's card fees, split by whether the club or MMM pays them (if applicable)
Columns that do not apply to your club are not shown. Each month has a download button giving a CSV file of every member payment that makes up the total.
Turnover mostly represents funds paid in by members when topping up, buying a subscription or joining a prepaid event for example. But another source of funds is where a member transfers money from one club to another. The club receiving the money will be charged fees as appropriate and this will be included in their turnover. For the other club, however, money is being taken away and so this is a reduction of turnover (the money was never used for club services) and their turnover will be reduced (and they will pay no fees on that money).
It is also possible for members to extract funds from their club account via a personal Stripe account. This will typically be the case for coaches who get paid by members through their club account. Because this ends up as money not spent with the club, funds extracted in this manner are also not counted as club turnover and the club will again not pay any fees on this money.
Money received from members by other means (e.g. bank transfer or cash) is never seen by ManageMyMatch, but you will most likely record it as a credit on the member's club account using Transfer of funds by other means. When you do, the platform fee applies to that credit (the form shows "Platform fees apply"). If MMM holds your members' balances for you, recording such a credit instead means the club pays MMM that amount via Stripe.
If the club is being charged membership fees, these will be taken from incoming funds (and accrued as a balance on ManageMyMatch's account with the club) which are part of the overall turnover. However, Stripe or platform fees will not apply to the paid membership fees. To be clear, the club is not charged twice. Membership fees are paid from the turnover without other fees applying.
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