Login & Registration
Subscriptions
- Monthly subscriptions
- I'm not getting the right choices for my subscriptions
- Why do I get no choices when trying to buy a subscription?
- I think ManageMyMatch has incorrectly assessed my subscription cost
- What is the cut-off date for determining my age?
- Why can't I purchase a "country" membership?
Account management
- Can I receive my family member's messages instead of them?
- How can I set a family member to have their own independent account?
- How can I reduce the emails I receive from ManageMyMatch?
- Can a family member have their own login?
- How do I change family member details?
- How do I add a family member?
Tournaments
- Why wasn't I entered into the new event?
- How does the ranking work for county league events
- How do I sign up to a tournament?
- How do I sign out of a tournament?
- How do I leave a tournament?
- How do I rejoin a tournament?
Match invitations
- Smart (courtless) invitations
- How do I know who's seen my match invites?
- What do the icons mean against each event in the invites window?
- How do I remove invitations I know I wont accept?
- I'm getting flooded with invites - how can I stem the flow?
- Match invites and court booking summary
Match management
- What's the difference between a match and a court booking?
- How do I set my match as a walk-over?
- How do I score a family members or my children's matches?
- Can I phone or call my match opponent?
- How can I message my match opponent?
- How do I book a court for my match?
Court booking
- Who changed or cancelled my court booking?
- Can I get notification of courts getting freed up due to a late cancellation?
- Why is the court I want to book marked as "Unavailable"?
- Why can't I book a match with someone I know is a club member?
- How do I book a court?
- How do I see match players on mobile in the court booking view?
Club balance
- How secure is ManageMyMatch when it comes to card payments?
- Can I have ManageMyMatch top up automatically for me so I don't have to bother?
- Can I register a card for future top-ups and other payments?
- How will I know when I need to top up my balance?
- How can I review my club balance activity?
- How do I transfer money to another member?
Club kiosk screen
- How do I switch the lights on for my booking?
- How do I unlock the club kiosk screen?
- How can I book a new court on the club kiosk screen?
- How do I score my match on the club kiosk screen?
- How do I get extra light to continue my game on court?
- How much do I pay when I get extra light?
Miscellaneous
- What is my change log?
- Historic court attendance analysis
- Additional actions allowed on mobile when located at your club
- Who can see my personal details?
- How do I get a new or replace my key fob?
- How do I send a message to some-one?